Thank you for partnering with Oncor to serve more than 13 million Texans. Find information to help you succeed here.
-
OUTAGES
-
Call 888.313.4747
-
(Available 24 hours a day/7 days a week)
-
CONTACT US
-
General Inquiries/Service Requests:
-
Call 888.313.6862
-
E-mail contactcenter@oncor.com
-
(Monday-Friday, 8 a.m.-6 p.m. Central Time)
- New Construction Assistance
-
OUTAGES
-
Call 888.313.4747
-
(Available 24 hours a day/7 days a week)
-
CONTACT US
-
General Inquiries/Service Requests:
-
Call 888.313.6862
-
E-mail contactcenter@oncor.com
-
(Monday-Friday, 8 a.m.-6 p.m. Central Time)
- New Construction Assistance
-
- FOR HOME
- SERVICE ASSISTANCE
- Electric Service Changes
- Start New Electric Service
Visit powertochoose.org - New Construction: Submit A Request
- Existing Project Status: Get An Update
- METERS
- Check My Meter Usage
Visit smartmetertexaas.com - Disconnect or Reconnect a Meter Temporarily
- What is My ESI ID?
- Check My Meter Usage
- ENERGY
SAVINGS
- SAFETY
- FAQs
- SERVICE ASSISTANCE
- FOR BUSINESS
- SERVICE ASSISTANCE
- METERS
- Check My Meter Usage
Visit smartmetertexas.com - Disconnect or Reconnect a Meter Temporarily
- What is My ESI ID?
- Check My Meter Usage
- PORTALS
- SERVICE ASSISTANCE
- CONSTRUCTION & DEVELOPMENT
- PARTNERS
- SMART ENERGY
- INVESTOR RELATIONS
- ABOUT US
- FOR HOME
- For Business
Service Assistance
Start New Electric Service: PowertoChoose.org
New Construction: Submit A Request
Existing Project Status: Get An Update
Understand Commercial Metering
Apply for Critical Load / Care Status
Energy Efficiency Identification Notice
MetersCheck My Meter Usage: Smart Meter Texas
Disconnect Or Reconnect A Meter Temporarily
PortalsLogin Interval Data Recorder Portal
Login To Competitive Retailer Information Portal
- Construction & Development
- PARTNERS
Retail Electric Providers (REP)
Register or Login Competitive Retailer Information Portal (CRIP) Portal
Register or Login to Aggregators, Brokers, Consultants (ABC) Portal
Retail Electric Provider (REP) Training
Retail Electric Provider (REP) Resources
SUPPLIER DIVERSITY Energy Efficiency Contractors (EEPM)Register or Login to Energy Efficiency Contractors (EEPM) Portal
Tree Pruning Contractors - SMART ENERGY
Electric Vehicles
Learn about our ongoing commitment to innovative solutions and services that benefit millions of Texans.
Renewables, Solar & MoreOncor works cooperatively with customers to ensure a safe and reliable interconnection of renewable energy sources to our system.
Energy EfficiencyFind information on a variety of energy efficiency and renewable energy incentive programs offered by Oncor.
- INVESTOR RELATIONS
- ABOUT US
RESOURCES FOR RETAIL ELECTRIC PROVIDERS
As the power delivery company in your retail area, Oncor provides easy
access to information and resources you need to serve your customers.
Log In Portals
Aggregator, Broker and Consultant Historical Usage Portal (ABC)
Competitive Retailer Information Portal (CRIP)
Working collaboratively with competitive retailers is a priority at Oncor. Use this convenient portal to access the information and resources you need 24/7.
Business Operations
Oncor has been proudly serving Texas for more than a century. Here are important dates, numbers, hours, and codes to keep you in the know.
Oncor business hours are Monday - Friday, 8 a.m. to 5 p.m. (CST).
2024 Business Holidays
New Year's Day – Monday, January 1
Martin Luther King Jr. Day – Monday, January 15
Good Friday – Friday, March 29
Memorial Day – Monday, May 27
Independence Day – Thursday, July 4
Labor Day – Monday, September 2
Thanksgiving – Thursday, November 28
Friday after Thanksgiving – Friday, November 29
Christmas Eve Day – Tuesday, December 24
Christmas Day – Wednesday, December 25
2025 Business Holidays
New Year's Day – Wednesday, January 1
Martin Luther King Jr. Day – Monday, January 20
Good Friday – Friday, April 18
Memorial Day – Monday, May 26
Independence Day – Friday, July 4
Labor Day – Monday, September 1
Thanksgiving – Thursday, November 27
Friday after Thanksgiving – Friday, November 28
Christmas Eve Day – Wednesday, December 24
Christmas Day – Thursday, December 25
- Filename
- RATE CODES.pdf
- Size
- 24 KB
- Format
- application/pdf
- Filename
- All Zip Codes.pdf
- Size
- 36 KB
- Format
- application/pdf
- Filename
- All Zip plus 4.pdf
- Size
- 6 MB
- Format
- application/pdf
Meter Reading Schedules
Find comprehensive information about Oncor's meter reading schedules conveniently organized by month, date, day, and billing cycle.
Cycle Calendar
REP Training
To help ensure our working relationships with retail electric providers is productive and mutually beneficial, Oncor offers training specifically designed to help REPs navigate Oncor’s processes and procedures.
REP RESOURCES
- Filename
- Delivery Service Agreement- Word Version.docx
- Size
- 40 KB
- Format
- application/vnd.openxmlformats-officedocument.wordprocessingml.document
- Filename
- Electric Demand Verfication.pdf
- Size
- 199 KB
- Format
- application/pdf
- Filename
- Emergency Reconnect Request Template.xlsx
- Size
- 25 KB
- Format
- application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
- Filename
- Move In Safety Net Template.xlsx
- Size
- 21 KB
- Format
- application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
- Filename
- Load Shed Information incl span.pdf
- Size
- 565 KB
- Format
- application/pdf
FOLLOW ONCOR
DOWNLOAD
SOCIAL MEDIA AND WEB HOUSE RULES