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FOR BUSINESS

FLIP THE SWITCH ON SUCCESS

As the largest energy delivery company in Texas, Oncor serves more than 400 cities and 98 counties. We deliver electricity to fuel business dreams and economic growth while partnering with local communities and enterprises of all sizes to attract new jobs, more companies, and diverse industries to the Lone Star State. Our deregulated energy market is just one advantage. Learn about other ways Oncor is promoting healthier bottom lines.

Service Assistance

Electric Service Charges

 

Stop, reconnect, or transfer service

If you currently have electric service, please contact your retail electric provider at the number on your electric bill to stop, reconnect, or transfer your service.

Start New Electric Service

 

Texas businesses have a choice when it comes to an electric provider. If you do not currently have electric service and want to start service, visit the Texas Public Utility Commission’s Power to Choose website for unbiased information about available providers and electricity rates in your area to help you select the best plan for your business.​

 

​GO TO POWERTOCHOOSE.ORG

New Construction

 

Need​ electric service for a new co​nstru​cti​on

pro​​j​ect?​​

​

SUBMIT A REQUEST

Existing Project Status

 

Need to check on the status of an existing project?

 

GET AN UPDATE

Check My Meter Usage

 

Smart Meter Texas is a site that stores energy data recorded by smart ​meters for each day, month, and 15-minute interval. It is endorsed by The Public Utility Commission of Texas and is a collaborative effort with all Texas utilities. To access current ​usage information, visit smartmetertexas.com.

 

GO TO SMART METER TEXAS

Disconnect or Reconnect a Meter Temporarily

 

​​Please call Oncor at 888.313.6862. Unauthorized disconnection of an Oncor meter can result in fees and additional charges for tampering.​

 

What Is My ESI ID

 

Your electric service identification number—commonly known as your ESI ID—is a unique 17-digit number used to identify the electric service delivery to your home. You can find your ESI ID number on your electric bill or look up your address to​ find out your ESI ID.

 

FIND MY ESI ID

Renewables, Solar and More

 

Oncor works with businesses, energy developers, and their design​ated installers or contractors to ensure a safe and reliable interconnection. Learn more about the process and what you need to consider before hiring a contractor.

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For questions, call 1.866.728.3674 Mon.-Fri., 7 a.m. - 7 p.m. CT or email DG@ONCOR.COM​​

 

LEARN MORE

Expand or Relocate a Business

 

We understand the complexities involved in choosing a site for your business. Oncor’s Economic Development team includes expansion and relocation specialists dedicated to smoothing your path to success ​in Texas.

 

​LEARN MORE

Understand Commercial Metering

 

Oncor works closely with retail electric providers, energy management service providers, and consumers to quickly obtain information and submit service requests through our secure meter portal. 

 

LEARN MORE​​​

Apply for Critical Load/Care Status

 

Certain customers may ​be eligible for designation as Critical Care or Chronic Condition Customer (Residential) or a Critical Load Public Safety or Critical Load Industrial Customer (Non-Residential).

 

SUBMIT AN APPLICATION

Energy Efficiency Identification Notice

 

NOTICE REQUEST Q&A​​​​​​ ​​​​

 

​NOTICE REQUEST FORM​​ ​​​​​

Powered by Oncor Portal

 

Oncor business customers can now access detailed premise information anytime, including current billing cycle consumption, usage history, work requests, account details and more! Once registered through the web portal, you will also be able to access the portal on the MyOncor app.​​​​

 

VISIT THE POWERED BY ONCOR PORTAL

Report Power Outage

 

Identify the Oncor account where the outage is occurring.

 

REPORT POWER OUTAGE

View Outage Map

 

Customers Affected - Outage Report

 

VIEW OUTAGE MAP

Sign Up For My Oncor Alerts

 

To receive outage related email, text, and/or voice messages, please create or update your notification contacts below. Do you have more questions? Click here to read our FAQs. 

 

SIGN UP

BUILDING AMERICA'S DEFENSES HERE IN TEXAS

The same Oncor-delivered energy that powers your home or business also helps Lockheed Martin run a number of Dallas/Fort Worth-area facilities, chiefly the company's Aeronautics headquarters at Air Force Plant 4 in Fort Worth and its Missiles and Fire Control plant in Grand Prairie.

A ROBUST TEXAS ECONOMY REWARDS THE BOLD

The Texas economy is thriving, and Oncor is devoted to nurturing its ongoing success. We partner with business and government organizations throughout the state to develop strong working relationships—relationships you can leverage to help your business grow. Whether you are launching a new entrepreneurial venture, relocating your company's corporate headquarters, or expanding operations, Oncor offers resources that are right in step with the pro-business climate and enviable Texas economy.

Oncor partners with local communities and enterprises of all sizes to fuel economic growth and attract new jobs to Texas.

BUSINESS SAVVY AND ENERGY SAVVY GO HAND-IN-HAND

Count on Oncor for business-focused advice and resources to manage energy usage and streamline costs. Reducing your energy spend frees up capital that can be applied to other aspects of your business.  

LOWER YOUR ENERGY BILL

Freedom of choice is a powerful business advantage. In Texas, the Power to Choose program ensures businesses have a choice when it comes to their electric provider. Visit the Texas Public Utility Commission's Power to Choose website for unbiased information about providers and rates.

ENERGY-SAVING TIPS

Never underestimate the power small changes can make toward balancing energy usage and costs. Oncor offers savings tips and conservation techniques that make a real difference in balancing both.

TAKE A LOAD OFF, TEXAS

Oncor offers a number of incentive programs, including savings for solar energy, insulation, ENERGY STAR® appliances, LED lighting and solar power.

Adding electric cars or hybrids to their corporate fleets can help businesses enjoy savings over gas and diesel vehicles.

ELECTRIC VEHICLES

Adding electric cars or hybrids to your corporate fleet can deliver significant savings over gas- and diesel-powered cars. With more car manufacturers entering the market and more energy stations popping up, now could be the right time to make the change.

SAFETY IS GOOD FOR BUSINESS

Unexpected personnel injuries, property damage, and costly facility repairs can have a dramatic effect on a business. By taking a few business-savvy precautions, you can protect your employees, capital investments, and profit margin. 

Oncor New Construction Tree Pruning

TREE PRUNING

Tree branches tangled in power lines cause countless power outages. Plan before you plant. Choose the right tree for the area, and be sure it has plenty of room to grow without creeping into power lines.

CALL BEFORE YOU DIG

While landscaping enhances properties and creates valuable curb appeal, it can quickly become dangerous and costly if you hit a power line or other service line buried underground. Always call before you break ground.

METER TAMPERING

When individuals try to bypass an electric meter, they not only break the law, they risk exposure to live wires and possible injury. If you suspect meter tampering, report it to Oncor at 888.313.6862

Down Power Lines

Never approach, touch, or attempt to move a downed power line or any object in contact with a power line. Contact with power lines can cause serious injury or even death.

Restore power icon

Power Restoration Process

When a sustained outage event occurs, our top priority is to restore power safely and quickly. Oncor immediately mobilizes all available crews and equipment.

Chronic Conditions and Critical Care

The Customer Protection Rules of the Public Utility Commission of Texas (PUCT) provide that certain customers may be eligible for designation as Critical Care or Chronic Condition Customer.

FREQUENTLY ASKED QUESTIONS

You can request service for a new construction project here. This site will guide you through the process depending on the type of new construction project you are building (residential, commercial & industrial, multi-family residential, or subdivision developer). If you still need help, contact our New Construction Management Center at 888.222.8045 or email us at c3ncmc@oncor.com.

An ESI ID, or Electric Service Identifier, is a 17-digit number found on an electric bill that is unique to a property address. The ESI ID can then be used when contacting a REP to set up an account to establish electric service.

If a property has multiple meters at one address, such as an apartment complex, each meter will have a separate ESI ID.

If you need assistance identifying your ESI ID, please contact your Retail Electric Provider (the company to which you pay your electric bill). If you do not have a REP, click here to see if your property has an ESI ID

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