Call 888.313.4747
(Available 24 hours a day/7 days a week)
General Inquiries/Service Requests:
Call 888.313.6862
E-mail contactcenter@oncor.com
(Monday-Friday, 8 a.m.-6 p.m. Central Time)
Call 888.313.4747
(Available 24 hours a day/7 days a week)
General Inquiries/Service Requests:
Call 888.313.6862
E-mail contactcenter@oncor.com
(Monday-Friday, 8 a.m.-6 p.m. Central Time)
Start New Electric Service: PowertoChoose.org
New Construction: Submit A Request
Existing Project Status: Get An Update
Understand Commercial Metering
Apply for Critical Load / Care Status
Energy Efficiency Identification Notice
MetersCheck My Meter Usage: Smart Meter Texas
Disconnect Or Reconnect A Meter Temporarily
PortalsLogin Interval Data Recorder Portal
Login To Competitive Retailer Information Portal
Register or Login Competitive Retailer Information Portal (CRIP) Portal
Register or Login to Aggregators, Brokers, Consultants (ABC) Portal
Retail Electric Provider (REP) Training
Retail Electric Provider (REP) Resources
SUPPLIER DIVERSITY Energy Efficiency Contractors (EEPM)Register or Login to Energy Efficiency Contractors (EEPM) Portal
Tree Pruning ContractorsLearn about our ongoing commitment to innovative solutions and services that benefit millions of Texans.
Renewables, Solar & MoreOncor works cooperatively with customers to ensure a safe and reliable interconnection of renewable energy sources to our system.
Energy EfficiencyFind information on a variety of energy efficiency and renewable energy incentive programs offered by Oncor.
Providing safe, reliable electricity to more than 13 million Texans is a large-scale operation that requires plenty of teamwork, Oncor is proud to partner with a variety of trusted retail electronic providers, suppliers, energy-efficient contractors, tree-pruning contractors, and more to ensure our customers receive exceptional service.
Oncor values our relationship with retail electric providers (REP). Together, we provide millions of Texans with best-in-class electric service at some of the lowest delivery rates in the state. That is why we provide the resources and support you need to better serve your retail customers. As your partner, we're always open to hearing any insights and ideas you may have about market concerns that may impact our shared customers.
For retail electric customers - Note: if you are an individual or business in need of electric service, please contact a retail electric provider. To compare retail electric providers and their electric rates, visit www.powertochoose.org.
Oncor is proud of our long history of partnering with a diverse roster of suppliers—including minority and women-owned businesses. By fostering an inclusive environment in all aspects of our operations, we help nurture the development of dynamic new enterprises while also contributing to the economic growth and prosperity of the Lone Star State. If you are a minority or women-owned business, consider working alongside Oncor. Together, we can help enrich the lives of people across Texas.
A number of Oncor programs are designed to help Texans be more energy efficient. We are always interested in partnering with efficiency contractors who can administer these services to residential and non-residential customers—as well as contractors who can successfully manage renovation or retrofit projects.
Tree limbs resting on power lines are a safety hazard and can spark power outages. We value the work of line-qualified tree pruning contractors who help prevent outages with proper tree maintenance and safety procedures.
Oncor's tree contractor toolkit contains resources to help you communicate with your teams about safety procedures and precautions while working around power lines. The kit includes a safety poster, flyer, graphics, and a brochure that covers applicable OSHA regulations. Available in both English and Spanish, the toolkit is designed to be shared with your teams.
SOCIAL MEDIA AND WEB HOUSE RULES