-
Contact Us
-
General Inquiries/Service Requests:
- 888.313.6862
-
contactcenter@oncor.com
-
(Mon.-Fri., 8 a.m.-6 p.m. Central Time)
-
For Outages
- 888.313.4747
-
(24/7)
-
Contact Us
-
General Inquiries/Service Requests:
- 888.313.6862
-
contactcenter@oncor.com
-
(Mon.-Fri., 8 a.m.-6 p.m. Central Time)
-
For Outages
- 888.313.4747
-
(24/7)
RESIDENTIAL PROGRAM DOCUMENTS
- Filename
- HEE and LIW Multi-family Required Docs for Pre and Post Inspection Process.pdf
- Size
- 952 KB
- Format
- application/pdf
- Filename
- HEE and LIW Multi-family Required Docs and Photos for Air Infiltration.pdf
- Size
- 449 KB
- Format
- application/pdf
- Filename
- HEE and LIW Multi-family Required Docs and Photos for Ceiling Insulation.pdf
- Size
- 405 KB
- Format
- application/pdf
- Filename
- Desk Inspection Checklist for Residential HVAC.pdf
- Size
- 953 KB
- Format
- application/pdf
- Filename
- Desk Review Checklist for Insulation.pdf
- Size
- 62 KB
- Format
- application/pdf
- Filename
- 2025 RESHEELIW_kickoff25 FINAL_012125.pdf
- Size
- 4 MB
- Format
- application/pdf
- Filename
- 2025 Residential Programs Kick-off Webinar-20250122 1600-1.mp4
- Size
- 49 MB
- Format
- video/mp4
- Filename
- 2025 Solar Kick-off Presentation_FINAL_012125.pdf
- Size
- 7 MB
- Format
- application/pdf
- Filename
- 2025 Solar Programs Kick-Off Webinar-20250123 1610-6.mp4
- Size
- 63 MB
- Format
- video/mp4
- Filename
- HVAC Guidence Sheet 2023 04 19.pdf
- Size
- 99 KB
- Format
- application/pdf
- Filename
- CUSTOMER DISCLOSURE FORM.pdf
- Size
- 9 KB
- Format
- application/pdf
- Filename
- HEE LIW Failure Rate Policy Detail.pdf
- Size
- 58 KB
- Format
- application/pdf
- Filename
- Marketing_Your_Business.pdf
- Size
- 949 KB
- Format
- application/pdf
- Filename
- Residential Air Infiltration Improvements Document.pdf
- Size
- 43 KB
- Format
- application/pdf
- Filename
- Residential_Host_Customer_Agreement.pdf
- Size
- 64 KB
- Format
- application/pdf
- Filename
- 2024 Income_Eligibility_Single_Family.pdf
- Size
- 1 MB
- Format
- application/pdf
- Filename
- 2024 Income_Eligibility_Cert_and_Tenant_Eligibility_Cert Multi Family.pdf
- Size
- 992 KB
- Format
- application/pdf
- Filename
- LIW Signature Form for 1A 1B and 2.pdf
- Size
- 109 KB
- Format
- application/pdf
- Filename
- Insulation R-values.pdf
- Size
- 185 KB
- Format
- application/pdf
- Filename
- BTLTool.xlsx
- Size
- 10 KB
- Format
- application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
- Filename
- LIW_Income_Valadation_Process.pdf
- Size
- 3 MB
- Format
- application/pdf
- Filename
- LIW_Verification_Training.mp4
- Size
- 112 MB
- Format
- video/mp4
- Filename
- Training_Video_For_E4_TX_Tool.mp4
- Size
- 14 MB
- Format
- video/mp4
- Filename
- 2025 HEE SOP Program Manual final_021125.pdf
- Size
- 587 KB
- Format
- application/pdf
- Filename
- 2025 LIW SOP Program Manual_012125.pdf
- Size
- 674 KB
- Format
- application/pdf
- Filename
- 2024_Solar_Program_Manual_ver2_27_2024.pdf
- Size
- 549 KB
- Format
- application/pdf
- Filename
- 17003_EEPM_Quick_Reference_Residential_1.pdf
- Size
- 73 KB
- Format
- application/pdf
- Filename
- 17003_EEPM_Quick_Reference_Multifamily_1.pdf
- Size
- 75 KB
- Format
- application/pdf
- Filename
- Authorization for Direct Deposits.pdf
- Size
- 411 KB
- Format
- application/pdf
- Filename
- Oncor Insurance Guidelines - FINAL.pdf
- Size
- 948 KB
- Format
- application/pdf
- Filename
- W-9 Form for SP.pdf
- Size
- 435 KB
- Format
- application/pdf
- Filename
- 25.272.pdf
- Size
- 75 KB
- Format
- application/pdf
- Filename
- R_value_chart.pdf
- Size
- 995 KB
- Format
- application/pdf
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