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Contact Us
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General Inquiries/Service Requests:
- 888.313.6862
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contactcenter@oncor.com
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(Mon.-Fri., 8 a.m.-6 p.m. Central Time)
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For Outages
- 888.313.4747
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(24/7)
-
Contact Us
-
General Inquiries/Service Requests:
- 888.313.6862
-
contactcenter@oncor.com
-
(Mon.-Fri., 8 a.m.-6 p.m. Central Time)
-
For Outages
- 888.313.4747
-
(24/7)
PROGRAM FOR LOW INCOME WEATHERIZATION
The Low-Income Weatherization Standard Offer Program (LIW SOP) is designed to help improve energy efficiency in the homes of Oncor residential customers with an annual household income at or below 200% of the federal poverty guidelines. The program’s primary objective is to achieve cost-effective reduction in electric demand.
Service Provider Eligibility
Service providers meeting the LIW SOP application requirements to install eligible residential energy efficiency measures at a customer site within the Oncor service territory (including single-family, multifamily, and manufactured home units) are eligible to participate. This includes:
- National or local energy service companies
- Retail electric providers
- Nonprofit organizations or community action agencies
- National or local companies that provide energy-related services or products
How Can I Participate?
Service providers will be required to submit the following information as part of the application process:
- A description of the service provider firm, including relevant experience, areas of expertise and references
- Photos with names of each employee, manager, owner or any individual associate with the application. No personal information such as driver’s licenses or Social Security numbers should be sent or included.
- Copies of up-to-date training certificates and licenses.
- Evidence of financial stability including current credit rating. DO NOT include personal or business bank statements.
- Proof of applicable insurance, licenses, and permits in the service provider’s business name
For additional information on eligible energy efficiency measures, qualifications requirements, application process and full program details, download the LIW SOP Program Manual.
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