HELP
OUTAGES AND WEATHER
Report Outage Check Status View Outage Map
OUTAGES Report Outage Check Status View Outage Map
 

OUTAGES & WEATHER

° F
 

OUTAGES & WEATHER

download the my oncor app

STAY CURRENT ON AREA WEATHER

Leveraging the power of our weather monitoring systems, Oncor has developed Weather Current, a community outreach effort to keep you informed about potentially dangerous conditions in your area. Up-to-date forecasts, severe weather alerts, and timely safety information are designed to help keep you and your family out of harm's way. 

WEATHER CURRENT - December 18, 2024
storm prep icon

WEATHER TEXAS STORMS WITH SMART PREP

Dramatic weather develops quickly in Texas. Extreme heat, severe thunderstorms, tornadoes, floods and winter weather can damage energy infrastructure and temporarily disrupt delivery systems. Don't be caught off guard. Use our helpful emergency checklists to prepare now.

power restoration checklist icon

POWER RESTORATION

When the power goes out, Oncor's restoration team goes into action. We visit the outage sites to evaluate damage and determine how to safely and quickly restore power. We're committed to restoring service as soon as possible. Learn more about transmission, distribution, and the power restoration process.

FREQUENTLY ASKED QUESTIONS

You can report a power outage or check the status of a previously reported power outage via our online reporting tool. You can also call us at 888.313.4747. If you have signed up for My Oncor Alerts, text OUT to 66267 (ONCOR).

To register for My Oncor Alerts, text REG to 66267. To stop receiving My Oncor Text Alerts, text STOP to 66267. You will receive proactive power outage notifications and status updates all from your phone. (You can also select your contact preferences – email, text or voice alert). Message and data rates may apply. Learn more about My Oncor Alerts here.

Report Power Outage

Check Outage Status

Outage information is sent from Oncor to the online outage map every 10 minutes. During times of high traffic on the site, the map may take more time to refresh.

Yes, if our systems detect it. A good way to ensure that your outage is reported and to stay informed is to enroll in the My Oncor Alerts program. You can also call us at 888.313.4747.

 

FOLLOW ONCOR
DOWNLOAD

 

 

© 2019-2024 ONCOR ELECTRIC DELIVERY COMPANY LLC. ALL RIGHTS RESERVED.