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HELP

OUTAGES
Report Outage
Call 888.313.4747
(Available 24 hours a day/7 days a week)

CONTACT US
General Inquiries/Service Requests:
Call 888.313.6862
E-mail contactcenter@oncor.com
(Monday-Friday, 8 a.m.-6 p.m. Central Time)
New Construction Assistance

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OUTAGES AND WEATHER

Report Outage Check Status View Outage Map Sign Up For My Oncor Alerts

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OUTAGES
Report Outage
Call 888.313.4747
(Available 24 hours a day/7 days a week)

CONTACT US
General Inquiries/Service Requests:
Call 888.313.6862
E-mail contactcenter@oncor.com
(Monday-Friday, 8 a.m.-6 p.m. Central Time)
New Construction Assistance

CLAIMS
File a Claim
Check Claim Status

OUTAGES Report Outage Check Status View Outage Map Sign Up For My Outage Alerts

LOGOUT

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For Business
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Electric Service Charges

Start New Electric Service: PowertoChoose.org

New Construction: Submit A Request

Existing Project Status: Get An Update

Expand or Relocate a Business

Understand Commercial Metering

Apply for Critical Load / Care Status

Energy Efficiency Identification Notice
Meters
Check My Meter Usage: Smart Meter Texas

Disconnect Or Reconnect A Meter Temporarily

What Is My ESI ID
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VEGETATION MANAGEMENT

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Vegetation Management
Location

Pruning trees near overhead electric lines (the pole-to-pole wires) is dangerous and should only be done by qualified professionals working under contract with Oncor. Our Vegetation Management team, including professional certified arborists, work in accordance with all applicable laws, regulations, and industry standards in order to support the safe and reliable delivery of electricity.

Please visit Oncor.com/Trees for more information on Oncor’s tree pruning practices and Frequently Asked Questions.

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