General Inquiries/Service Requests:
contactcenter@oncor.com
(Mon.-Fri., 8 a.m.-6 p.m. Central Time)
(24/7)
Report Outage
Service Assistance
Oncor Home
POWERING TEXAS
ENERGY EFFICIENCY
INNOVATION
SAFETY
COMMUNITY
NEWSROOM
Oncor’s Meteorologist Shares 2024-25 Winter Forecast
After The Storm: Oncor’s Power Restoration Process
Power Outage Safety Checklist
Keep Away from a Fallen Power Line
With the My Oncor App, you have more power at your fingertips.
Community
On the Job: Oncor Troubleman
Powering Texas
About the Ask Oncor Program
How to Use Oncor's Storm Center Outage Map
Oncor's Approach to Vegetation Management
Oncor Streetlight Team
Damage Evaluators Are Among First at Storm Scenes
Be Heat Aware This Summer & Stay Hydrated
Oncor Offers Savings, Coupons on Energy Smart Products
'MyONCOR' App Provides Enhanced Customer Experience
Roger, Oncor! Team Helps Keep DFW Planes, People Flying
Intellirupter Pinpoints Faults, Trims Outage Time
How Customers Can Protect Themselves from Scammers
My Oncor Alerts: Monitor outages, get text updates 24/7