General Inquiries/Service Requests:
contactcenter@oncor.com
(Mon.-Fri., 8 a.m.-6 p.m. Central Time)
(24/7)
Are you ready to have more power at your fingertips? Oncor has launched MyOncor, a mobile app to help you easily access crucial information whenever and wherever you are.
MyOncor allows Oncor customers to report and track outages, manage service requests and receive news and updates. Download MyOncor at the App Store or Google Play and connect with us today.
Take a look at the MyOncor app and its features below!
Outage Reporting
Reporting an outage just became easier. Customers can upload their home or business address and check the status of power interruptions in their area.
Manage New Service Requests
Customers can now track new service requests all the way to completion right on their phones. Whether they are building a large development or adding to their home our business, MyOncor will be able to guide them through their new project.
Real-Time Updates
From news and updates, to energy efficiency and safety tips, the app will supply tools that will keep you and our customers up-to-date with the latest from Oncor.