Oncor Home
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Contact Us
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General Inquiries/Service Requests:
- 888.313.6862
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contactcenter@oncor.com
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(Mon.-Fri., 8 a.m.-6 p.m. Central Time)
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For Outages
- 888.313.4747
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(24/7)
-
Contact Us
-
General Inquiries/Service Requests:
- 888.313.6862
-
contactcenter@oncor.com
-
(Mon.-Fri., 8 a.m.-6 p.m. Central Time)
-
For Outages
- 888.313.4747
-
(24/7)
Utility partners from Texas and across the country have arrived in the Dallas area to help with restoration efforts after more than 350,000 customers were without power from a severe storm system impacting the Oncor service territory on Sunday.
Additional personnel are joining Oncor crews and contractors to assist in clearing vegetation, reconstructing heavily damaged equipment and restoring power to approximately 150,000 remaining customers.
Oncor Utility Partners Deploy Across Dallas
More than 2,500 utility workers supporting the effort include personnel from Texas, Alabama, Arkansas, Florida, Georgia, Illinois, Kansas, Louisiana, Mississippi, Missouri, North Carolina and South Carolina.
Mutual assistance partnerships provide vital resources in times of need. When bad weather or natural disasters cause widespread power outages in a city, state or region, members either receive or send help based on the affected community’s necessities.
My Oncor Alerts: Monitor outages, get text updates 24/7
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©2024 ONCOR ELECTRIC DELIVERY COMPANY LLC. ALL RIGHTS RESERVED.