General Inquiries/Service Requests:
contactcenter@oncor.com
(Mon.-Fri., 8 a.m.-6 p.m. Central Time)
(24/7)
General Inquiries/Service Requests:
contactcenter@oncor.com
(Mon.-Fri., 8 a.m.-6 p.m. Central Time)
(24/7)
The recent cold front has led to below-freezing temperatures, ice and freezing rain and negative wind chills that have caused localized power outages across Texas.
Oncor personnel will continue working around the clock, day and night, to repair damaged equipment and restore power.
Many cities and communities have established warming centers to provide individuals without available heat or shelter a safe place to stay until the dangerous cold temperatures subside.
The Texas Department of Emergency Services has compiled an interactive map of active warming centers across the state.
If you are experiencing an extended power outage, you can find information about warming stations that could be available in your location, by visiting TDEM.Texas.gov/warm.
To learn more about how to report an outage or check out our outage map click here.
My Oncor Alerts: Monitor outages, get text updates 24/7