CUSTOMERS ENCOURAGED TO BE SAFE AND PROTECT ‘THE FOUR P’S’

DALLAS (February 17, 2025) – Oncor is closely monitoring an incoming artic cold front expected to arrive on Tuesday, Feb. 18. The front is expected to bring below-freezing temperatures to our service territory beginning late Tuesday, Feb. 18 through Friday, Feb. 21. Light freezing rain leading to low ice accumulations is also expected Tuesday evening/night across North Texas, including the DFW area.

Customers are encouraged to stay weather aware and protect ‘The Four Ps’ – people, pets, pipes and plants. While significant winter precipitation is not currently forecasted, temperatures will be the lowest of this winter season, and safety should remain top of mind. ERCOT has issued a TXANS Weather Watch for Feb. 19-21. Per ERCOT, grid conditions are expected to be normal.

If ice accumulation occurs, it would pose the greatest possible impact to electric service. Ice accumulation can weigh down tree limbs, causing them to significantly sag or break onto power lines, and even a small amount of ice can make roads and bridges slick and dangerous to drive on. Vehicle accidents resulting in damage to Oncor equipment was responsible for many of the outages following Winter Storm Cora last month, and customers are encouraged to use caution when traveling.

Oncor’s seasonal preparedness planning occurs year-round and annual winter preparations have been completed. Personnel are trained to work safely and efficiently in freezing temperatures and will be ready to respond should any outage impacts occur. 

Customers can report outages and receive updates by registering for MyOncor text alerts by texting “REG” to 66267, downloading the MyOncor App and following Oncor on Facebook and X (formerly Twitter), or by calling 888.313.4747. If you see a downed power line, stay away, keep people and pets away and call 911 immediately.

Helpful individual and family resources are also available on the Texas Division of Emergency Management's website, including the State of Texas Emergency Assistance Registry (STEAR), a free registry that provides local emergency management planners and responders with information related to your needs during an emergency. Warming center locations are also available, though locations and availability may change. For the latest information, please call 211 or check your city or county webpages.

While prioritized during power restoration events, critical care designations do not guarantee an uninterrupted power supply, especially during severe weather. Customers who rely on electricity for life-saving medical devices should have a plan in case of power outages.