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My Alerts
My Oncor Alerts
Power’s out? You’re still connected with My Oncor Alerts. Sign up to get proactive power outage notifications and status updates – all from your phone. Even if you’re on the go, you’ll know help is on its way! 

Best of all, you can select your contact preferences – email, text or voice alert.
Trouble signing up? Here are some tips.
1.     Locate your account using your phone number, Retail Electric Provider, and Zip Code
your ESI ID, Meter #, and Zip Code
2.     Select your contact preference (text, email, voice alert or all three)
3.     Enter your phone number or email address
4.     Provide a contact name or nickname – this helps if you have multiple accounts registered
5.     Acknowledge that Standard rates for Message and Data may apply by agreeing to the Terms and Conditions
6.     Confirm registration. Text and email setup will receive a confirmation text or email
Still have questions? Click here to read our FAQs or give us a call 1.888.313.6862.
My Oncor Alerts: Keeping you informed every step of the way.​

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(Mon. - Fri., 8 a.m. - 6 p.m. Central Time)

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