Customers/CRs
Contact Information for Accounts - For CR's Only
CR Business Support
Phone
1.888.313.6934 (available Mon.- Fri. 8am-5pm CST)
Letters
Oncor
Customer Contact Center Manager
P.O. Box 660476
Dallas, TX 75266-0476
Competitive Retailer Transition Issues/Corporate Level Support
The Competitive Retailer Relations Manager serves as the primary, corporate level, communication source for Retailers by coordinating orientation to Oncor's business practices and procedures and assisting in resolution of industry transition issues. If you have further questions or feedback regarding these types of issues, direct your inquiries to crrelations@oncor.com.
Oncor
CR Relations Manager
1601 Bryan St., Suite 21
Dallas, TX 75201