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My Alerts
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My Oncor Alerts
Power’s out? You’re still connected with My Oncor Alerts. Sign up to get proactive power outage notifications and status updates – all from your phone. Even if you’re on the go, you’ll know help is on its way! 

Best of all, you can select your contact preferences – email, text or voice alert.
 
 
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Trouble signing up? Here are some tips.
 
1.     Locate your account using your phone number, Retail Electric Provider, and Zip Code
                         or
your ESI ID, Meter #, and Zip Code
2.     Select your contact preference (text, email, voice alert or all three)
3.     Enter your phone number or email address
4.     Provide a contact name or nickname – this helps if you have multiple accounts registered
5.     Agree to the Terms and Conditions
6.     Confirm registration. Text and email setup will receive a confirmation text or email
 
Still have questions? Click here to read our FAQs or give us a call 1.888.313.6862.
 
My Oncor Alerts: Keeping you informed every step of the way.​

Contact Oncor

Questions
1.888.313.6862
(Mon. - Fri., 8 a.m. - 6 p.m. Central Time)

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