Report Power Outages
To report power outages, call the number printed on your electric bill. In case of an emergency, please dial 9.1.1. Remember to never touch downed powerlines.
Report Streetlight Outages
With approximately 400,000 streetlights to maintain, we appreciate your help in finding lights that are malfunctioning or in need of repair.
Energy Efficiency Programs
These programs are intended to stimulate investment in efficient technologies and make energy efficiency incentives available to all consumer classes.
Meter Data Portal
Sign up for access to your monthly electricity usage history. You can view a chart of your usage, download a report and email your usage history.
Competitive Retailer Relations
The Competitive Retailer Relations organization serves as a corporate level liaison between Oncor and all Competitive Retailers (CRs)/Retail Electric Providers (REPs).
Take a Load Off, TexasSM Tour
Educates residential customers about energy efficiency and the measures they can take to conserve energy. Oncor's energy efficiency campaign, Take A Load Off, Texas, will visit 45 venues in 2009.
